Privacy Policy

We collect information you provide when creating an account, requesting a property, contacting support, listing a property, or communicating with Jiho. This may include your name, phone or WhatsApp number, email, dates, budget, guest details, messages, and request or payment references.

For property providers, we may collect ownership, management, agent, property, pricing, and verification information, including photos or videos supplied for review.

We use information to respond to enquiries, verify listings, check availability, coordinate viewings or stays, manage requests, prevent misuse, improve our service, and meet legal or operational obligations.

Jiho may contact you by WhatsApp, phone, or email according to your request and preferred contact method.

We may share the minimum information needed with the relevant owner, hotel, serviced-apartment provider, or approved agent to check availability and fulfil a request. We may also use service providers that support hosting, communications, security, or data storage.

We do not sell personal information. We may disclose information where required by law, to protect users, or to investigate suspected fraud or misuse.

Jiho limits public display of precise private addresses. Internal verification notes, identity or management details, and verification materials are restricted to people who need them for review and operations.

We retain information for as long as reasonably needed to provide the service, maintain request records, resolve disputes, protect the platform, and meet applicable obligations. Jiho uses reasonable safeguards, but no online service can guarantee absolute security.

You may ask to access, correct, or delete personal information associated with you, subject to records Jiho must reasonably retain. You may also ask us to stop non-essential communications.